Last updated: 01/01/2026
At Sundays Fashion, we want you to love your purchase. If you’re not completely satisfied with your order, we’re here to help.
1. Eligibility for Exchange
Items can be exchange or returned within 7 days of delivery.
To be eligible for a exchange or return, your item must be:
Unused and in the same condition that you received it
With original tags attached
In the original packaging
Note: Items that appear worn, washed, damaged, or altered will not be accepted.
2. Non-Returnable Items
The following items are not eligible for exchange or return.
Hijabs or innerwear due to hygiene reasons
Sale or clearance items
Custom or made-to-order products
3. How to Initiate a Return
To request a exchange or return, please contact us within 7 days of receiving your order:
📧 Email: support@sundaysfashion.com
Include your:
Order number
Item(s) you wish to exchange or return
Reason for exchange or return
Once approved, we will provide exchange or return instructions. Please do not send items back without confirmation.
4. Return Shipping
Customers are responsible for exchange or return shipping costs.
We recommend using a trackable shipping service to ensure safe delivery.
5. Refunds
Once your exchange or returned item is received and inspected, we will notify you via email.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
6. Exchanges
We only offer exchanges for damaged or defective items.
If you received a faulty item, please contact us within 48 hours of delivery with photo proof.
7. Order Cancellation
Orders can only be canceled within 12 hours of placing them.
After that, we begin processing and cannot guarantee a cancellation.
Need Help?
For any return, refund, or exchange inquiries, contact us:
Email: support@sundaysfashion.com